Software Support
Services
Why Intersog?
Versatile Services
We support solutions we develop ourselves as well as third-party software to ensure its flawless functioning.Vast Talent Pool
We leverage our talent pool of 250+ developers worldwide to deliver success wherever and whenever you need it.Fast Result
We waste no time hiring the best developers to get your system going smoothly and deliver visible results fast.Outstanding Quality
We employ a test-driven approach to everything we do and leave nothing to chance to ensure the best results.How We Can Help
Third-Party Support
Our mature practices for supporting 3rd-party solutions help us identify possible areas for improvement and give you the exact set of solutions needed to make the necessary improvements. We do not create problems where there are none; we thoroughly analyze your existing ecosystem and find out whether there are any efficiency bottlenecks and flaws that need fixing. If you already know what needs fixing, we identify the most efficient ways to do that and achieve the required results.
Reliable Maintenance
Apart from supporting third-party solutions, we offer maintenance services for the software we ourselves develop for you. If you are already are our client or want to partner with us to get custom software, we offer software support and maintenance services to keep your IT ecosystem going smoothly. Even the very best software needs some improvements and new features added to it as time goes by, and we will be here for you whenever you need any.
Analytics
We analyze your ecosystem and business practices, compare them to the competition and find out exactly what needs fixing to achieve positive changes within your organization. Being a custom development and software maintenance company, we have the experience and knowledge needed to address any of the possible issues most companies face. We analyze your unique case and offer a unique set of solutions that suits your needs.
Fast Recruitment
If anything goes wrong with your software, you will surely need to act fast, and we will help you with that. We can get you an entire support and maintenance team in a matter of days. We operate a vast tech stack so that we can guarantee you access to the world’s best developers and software maintenance experts who will get things on the right track in a heartbeat. Getting your system back on its feet fast is the core objective here, and we make sure you get the results you need ASAP.
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Contact UsOur Expertise and Related Services
Business and System Analytics
Intersog is a rather versatile partner for your business that offers a wide variety of services including consulting, custom software development, system maintenance, and of course, analytics. Our team of experienced business and system analysts employs an array of analytical tools and techniques that allow us to cater to your needs with laser precision. Our services will help you identify possible efficiency bottlenecks and overcome the challenges you are facing right now.Relevant Solutions
If you currently deal with any difficulties related to the functioning of your organization, chances are, you need some improvements in your current IT ecosystem. With our expertise and strong knowledge base, we can deliver the right set of solutions that suit your needs and get you to the point where you can increase the efficiency of your ecosystem fast and without redundant spending.Software Development
First and foremost, Intersog is known for the outstanding quality of software our developers provide for clients around the world. We do not just provide software maintenance support services, we develop software that disrupts industries and takes the businesses on the new leap on their digital transformation journey. We leverage the capabilities of all the modern programming frameworks and languages to create unique solutions that help you achieve success and improve the functioning of your business fast.QA Automation
Quality Assurance is critical for the continuous functioning of your IT ecosystem, which is why we include it as a part of our software application maintenance services. Our QA experts use automated and manual testing to make sure your solutions function flawlessly, and thanks to the capabilities of AI, they can identify possible flaws in your system faster and easier. This is an important part of making the necessary adjustments to improve your organization’s functioning, and we pay a fair share of attention to testing your solutions and ensuring their quality.Support and Maintenance
Once we finish the development of the software and test it to ensure quality, we enter the support and maintenance stage of our cooperation. This is a more passive stage, though, as we only act in response to the possible issues or your new needs. Basically, if the software functions properly, we can all just kick back and run tests once in a while to help predict and prevent any implications. In case we identify any problem areas or you need any improvements to your existing solutions, we will be ready to step right in and do what needs to be done. Not only do we support our own solutions, but we also offer open source software support services, so you can count on us under any circumstances.Managed Services
You don’t need to put any significant effort into the development process, we will take care of everything. You have the idea and we have everything else you would need to turn that idea into a fully functional solution that brings value to your organization. We take your project from the ideation stage and take it up to the final delivery stage. We alleviate your headache allowing you to focus on other important matters while we take care of that software and ensure its flawless functioning.The Benefits of Partnership with Intersog
Real Human Values
Professionalism is not the only factor defining the quality of our services. We put a strong emphasis on giving you a true human touch and real cooperation with your development team. Our developers are genuinely passionate about innovation and creating unique software that brings value to people around the world. We guarantee honest and transparent cooperation delivering tangible results fast and at a reasonable cost.Superb Quality
Building a real synergy between our businesses, we guarantee the superb quality of the services we provide. We put respect to our craft at the forefront and create solutions that are truly worth your time and investment. Quality, respect, passion, and real care are the cornerstones of our professionalism and the partnership we offer. With Intersog, you can be sure of the positive results and changes that would greatly benefit your business.Transparency
Honesty is paramount for building strong and lasting relationships between businesses and people. We assess your IT infrastructure and give you an honest opinion on whether you need any improvements and offer the most efficient ways to achieve the results you need. We give you a full picture of the project, offer fair pricing, and inform you of challenges that might influence the proper functioning of your IT infrastructure.Support and Maintenance Strategy
Requirement Gathering
To give you exactly what you need, first, we gather your requirements and make sure we understand exactly what you need. Most likely, you already have a general idea of what you want or you’ve already encountered certain issues in the functioning of your third-party solution, and at this point, you need a partner who can get things done for you fast and without a redundant mess. Just give us a description of what you are dealing with or tell us what needs fixing and we will get straight to it.Risk Identification
To start our work up right, we need to identify the technical specifications of your current ecosystem and find out which solutions might be useful for dealing with your current situation. We also identify possible risks associated with reworking your existing ecosystem. Our experts run tests to identify all the potential threats to the integrity of your organization’s functioning and suggest a set of tools that can be used throughout the development and maintenance process.Maintenance Works
After all is set and we know what needs to be done to achieve the results you need, we start to develop the actual solution. We offer desktop and mobile app maintenance services to give you a broad range of options. Thanks to our laser precision, we make all the required patches fast without interrupting the functioning of your organization.Testing and Support
Once the maintenance works are done and your IT ecosystem is back on the right track, we test everything just to be on the safe side. Our QA experts will run automated and manual tests, and after that is done, we will stay around to support your entire IT ecosystem or a particular application throughout its life cycle.Technologies We Use
Intersog leverages its vast tech stack to deliver outstanding result on every project across industries.
Our Vast eHealth Expertise Now Serves You
Global Talent Pool
Guadalajara Delivery Center
Efficiency and Quality
Time-Efficiency
Hiring a team of developers on your own is an exhausting and time-consuming process that might take you months upon months to accomplish. This is especially true when you are trying to hire the industry’s very best people. That is why it is much more reasonable to just outsource your project to a custom development company that already has all the people in place, ready to jump straight to action and deliver success when you need it most.Cost-Efficiency
We do not only cut your development timeline, but we can also help you save up to 40% on the project’s total cost. Instead of hiring each developer individually and negotiate the wages with each of them, you can hire a whole team at a reasonable hourly rate right on the spot. More so, remote developers usually charge less than in-house developers while being as good at doing their job if not better. We are here to deliver results without exhausting your budget.Remarkable Performance
Intersog has been delivering great results to clients worldwide for over 15 years, and with that experience, we know exactly what to do and how to do it to give you the results you expect to see. We do not waste a moment of your time and get straight to the business to make sure you are fully satisfied with the quality of the product we provide and offer superb maintenance services to complement the functioning of your business in the long run.Maintenance Services
Life after implementation
Maintenance & Support
Keep your software and platforms running smoothly, so you and your clients can enjoy seamless interaction and service.
Cloud Hosting
Improve business agility and reduce operational costs with our managed cloud services. Our hosting solutions will help you share and exchange data with absolute security and flexibility.
Security Audit
Our IT security experts will review the code and software architecture to detect vulnerabilities and address the most critical weaknesses to protect your business and ensure compliance.
DevOps as a Service
Our DevOps engineers will analyze your IT processes and software infrastructure and implement robust DevOps solutions to help you optimize operations, the delivery, and avoid IT issues.
Support In Action
- Database Management
- Beta Website Support
- Application Customization
- Software Audits
- Performance Optimization
- Backup and Recovery
- Scheduled Updates
- Online Help/Support
- Systems Monitoring
- Hosting Solutions