Developing an Email-First AI Virtual Assistant Using GPT-3 and a Custom NLP Model.

Company

Intersog

Industry

Technology

Headquarters

United States

Client Since

2021

Technologies

DatabasesMachine LearningArtificial IntelligencePythonNode.jsReactMongoDB

Team Location

Ukraine

Team Size

5-9

Deana.AI® is an AI personal assistant that uses GTP-3 and a custom NLP model behind the scenes to understand and execute user commands. Users communicate with Deana.AI® using simple text by email and in messengers and web chatbots. Deana.AI aims to lead in AI personal assistant capabilities to satisfy the 2023 AI trends according to Forbes Magazine.

Idea

You will be able to talk or type to Deana and ask her to do your bidding. As if Donna from Suits is your personal assistant, Deana will anticipate what you need and how to execute that need.

Using the latest conversational chatbot features, Deana will ask clarifying questions back to you if your request does not contain all the necessary information to complete your request. For example, you send to Deana via email, imessage, or texting, "lunch with Dave at 5 pm,", Deana will ask you where you are having lunch, which calendar to add it to and if you want to invite anyone else. Then, Deana will do the rest for you! Even send you a reminder of your lunch appointment. After lunch, you can send Deana an image of the receipt and she will store this expense for you. Over time, Deana will learn more about you and be able to provide you with additional services and a greater nuance in communicating with you. .

Here are a few more examples of how to get Deana, your virtual AI persona assistant, to support you:

Key Features

Plan events and tasks
Track expenses, bills, invoices, and more
Manage files stored locally and in the cloud
Find necessary information on the web (white papers, articles, news)
Summarize and paraphrase documents
Find routes and locations on the map

Team

As Intersog already had a sufficient experience in AI development, we quickly formed a team that included these roles:

NLP Model

We chose between several NLP models to find the one best fitting our technical expertise and project requirements. After some experiments, we decided on GPT-3 (Generative Pre-trained Transformer 3), which demonstrated the best results in our tests.

We programmed in Python and Node.js. We fine-tuned the GPT-3 model in our knowledge domain. As a result, we created a custom NLP model that ran on Nvidia's GeForce 3000 series GPU.

Our model required both automatic and manual correction. Humans analyzed the answers generated by the model, found errors, and corrected them to improve the model further. In this way, we minimized errors and improved the model's functioning.

Natural, human-like conversations

CONTEXTUAL

Deana.AI® understands what you're saying as she maintains the conversation context by learning more about your preferences relating to your communication style.

CONVERSATIONAL

Use simple text or voice to chat with Deana.AI® assistant. She comprehends your intent and responds fast in a human-like manner.

OMNICHANNEL

Use email, messengers (WhatsApp, Viber, Telegram), or voice assistants (Siri, Alexa, Google Assistant) to chat with Deana.AI® at any time.

CONFIDENTIAL

Deana.AI® employs encryption and security protocols to keep sensitive user information 100% confidential.

UI and Integrations

In early prototypes, Deana.AI® worked through email. First, the user could email a command as free text. Then, the system used its NLP model to classify the received data, formulate an adequate response, and do the user's command.

Later, we developed an interface in the form of an AI virtual assistant that can embed on any website. After that, we integrated Deana.AI® with Viber chatbot, Amazon Alexa, Google Assistant, Apple Siri, and Telegram bot, which allowed users to communicate with the assistant from mobile.

Release and Development Plans

After six months of prototyping and development, we released Deana.AI's first version designed for individual users. This solution was positioned as an email-first virtual assistant to interact with the AI via email and simple text.

Now the product is evolving to provide a much richer engagement and personal user experience. Deana will be like a person with you who makes sure that you have all your bases covered when it comes to organizing your schedule, avoiding conflicts, confirming activities and making sure you don't miss anything that needs to be done. You have an extra set of eyes on your doings to keep you on track. Deana can become a vital life tool for those with diminishing memory or cognitive challenges. Deana is poised to become the pinnacle in the AI personal assistant space.

Intersog Support

Intersog, Inc., a custom software development firm based in Chicago, is Deana.AI's technology advisor and partner. Building the complete team, architecture recommendations and providing product ideation. Intersog looks forward to further developments and helping to bring Deana.AI to anyone who can benefit from a little extra help!

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