Innlandet Hospital Trust is one of 15 health trusts in Helse Sør-Øst and covers the counties of Hedmark and Oppland of Norway. The health trust consists of 10 divisions with services over 41 sites in Hedmark and Oppland.
Innlandet Hospital Trust was looking to develop an innovative mobile health solution to help patients and doctors make better treatment decisions, and better use available information (e.g., medical records) – either from research or as hard-earned experience.
The tool had to meet the following key goals:
Innlandet Hospital Trust outsourced development and UX design of their innovative patient decision aid app to Intersog.
As a result of cooperation, Intersog built a web and mobile shared decision making and monitoring system called DECIDE Treatment designed specifically for individual use and that addresses either one-off, irreversible decision dilemmas, or ongoing decisions permitting regular re-evaluation.
Our design team cooperated closely with the client, our system architect and a technical writer to make a logical and flexible foundation for the system. It took us two months to create a fully interactive prototype and prepare all functional design documentation needed. The prototype was updated on a weekly basis to ensure rich functionality and improved usability.
We collaborated for approximately two months on creating a fully interactive prototype, cooperating with the system architect and a technical writer on functional design documentation. Skype conference calls with Øystein Eiring (Product Owner) twice a week ensured the updated delivery weekly, resulting in a prototype with rich functionality and improved usability.
We didn’t stop until our client said, “It’s almost as perfect as I had imagined!” and approved the final UI design. After this, our design team stepped away and let the system architect finalize the technical documentation.
To build an application, we implemented cross-platform app development with PhoneGap as well as .Net technologies.
HTML5 cross platform, responsive design framework deployed using PhoneGap as native app wrapper with a .Net based Content Management Portal.
DECIDE Treatment project was presented to the Royal Norwegian Ministry of Health and Care Services and authorities, including Prime-Minister of Norway Erna Solberg and Minister of Health. The app was highly appraised and received a positive feedback from Norwegian authorities.
Read our interview with Dr. Eiring Øystein, Head of Department of Knowledge Support at Innlandet Health Trust.