Connecting Patients and Doctors with a VideoMedicine App by Salus

Abstract

The Healthcare industry evolves and changes constantly to help patients deal with some of the most complicated diseases. Pushing this progress forward is essential for the wellbeing of humankind, and thanks to the new technologies, it can be done in previously unseen ways. Dr. Charles Butler came up with the idea of a mobile app that helps connect the patients and the best healthcare practitioners saving time and money for all of them. That is when he contacted Intersog as a reliable partner to help aid his noble cause and bring his idea to fruition. 

Client

Salus Telehealth, Inc. is a full-service telehealth business that offers extensive telemedicine hardware and software solutions, including a D2C MedTech application.

Product

Salus VideoMedicine App is the world’s first mobile, free-market doctor network. The service is HIPAA-compliant and tailored to making healthcare more convenient, cost-efficient, and transparent. Telehealth connects patients and board-certified experts through telephone, mobile/web applications, video chats, and more, making a consultation with a trusted specialist as easy as tapping a button. There are two versions of the Salus Telemedicine App – one for the patients, and one for the doctors, both offering different features.

Key Features

For Patients:

For Doctors and Psychologists:

• Earning supplemental income without insurance hassles
• The opportunity to see patients from anywhere via a desktop or mobile device
• Scheduling of online consultation hours and immediate appointments by changing availability status
• Setup of the desired rate-per-minute, offering patients discounts and free minutes
• Ability to prescribe medication for patients online via integration with DoseSpot

Challenge

Dr. Charles Butler came up with the idea of empowering the patients by providing them with the opportunity to communicate with healthcare specialists using a simple and intuitive mobile application. The app was meant to reduce the need for long visits and appointments by providing the doctors and the patients with the opportunity to communicate via the application. Dr. Butler wanted to take patient care to the next level, extend the doctors’ outreach, and decrease the pressure on the medical offices. To achieve this goal, he needed a reliable tech partner who would come up with a set of solutions to make the idea come to life. 

Solution

2013

• Developing an application that allows chats and video calls between the patients and the doctors
• Designing a user-friendly UI for intuitive and simple navigation through the app
• Adding an appointment feature to connect to a specific doctor or get immediate consulting from the available specialists
• Adding the feature that allows sending pictures and videos to the doctors prior to and after the call
• Implementing e-commerce solutions for the doctors to receive payment for their services and for the patients to send money to the doctors
• Adding a calendar feature for scheduling the appointments
• Integrating the DoseSpot solution for comfortable medication prescription
• Developing mobile and web versions of the application

2016

• Upgrading the web application by adding corporate client features and a customizable interface

2019

• Support, maintenance, and regular upgrades of the application
• Third-party platform integrations
• Adding medication prescription feature

Results

Our partnership with Salus continues as Intersog keeps on updating and supporting the VideoMedicine application across all platforms. It is a HIPAA-compliant application and it has all the privacy and security features that protect the patient’s data. Together, we’ve managed to develop an outstanding product that has become popular among customers worldwide.