Enterprise Mobility Solution for International Tech Giant

Intersog delivered an enterprise mobility solution for CDW, a Fortune 500 provider of tech products and services.


CDW Corporation




United States

Client Since




Team Location

Israel, Canada

Team Size


CDW Corporation (NASDAQ: CDW) is one of the world’s largest providers of tech products and services.

With such an immense number of employees and customers, fluent and frictionless communication has been a cornerstone of the company's success. Timely adoption of new practices is always a good idea, and that is where Intersog steps in. This case study showcases how a well-crafted mobile app brings value to CDW®, a Fortune 500 company, streamlining its staff-to-client cooperation.


CDW is an international provider of hi-tech equipment and IT services for clients across industries such as education, health care, enterprise, and government. Headquartered in Lincolnshire, Illinois, with offices in Canada and the UK, the corporation employs over 9,000 people worldwide and is ranked 149th on the Fortune 500 list.


The app we built for CDW was meant to increase the efficiency of the in-house and external sales teams, with the critical point being the improvement of staff-client communication.

Key Features

Upon logging in, the app identifies the sales agent and generates a client list.
An agent can filter the client list to get specific information like phone numbers or purchase history.
The app gives access to the data essential for customer service which allows for greater flexibility.
Phone numbers and emails of the clients were turned into hot-links for more convenient contacting.
The agents can now study and analyze their orders/quotes to prioritize tasks and clients.


With more than 9,000 employees and hundreds of thousands of clients, CDW needed a solution allowing the sales representatives to communicate efficiently with the clients. Giving sales representatives greater flexibility and the power to use and analyze the data fast was the main challenge, and CDW lacked an adequate solution to make that happen.

CDW® already had an in-house development team, but still, they needed Intersog’s software engineering expertise as well as UI and UX design experience to make that app genuinely great. Considering how many sales reps there are and that all of them would use different smartphones, we decided to build a hybrid app.


Hybrid approach

Building a basic functionality for the hybrid app instead of several native apps to save time and money.

User data

Creating user identification feature with the integration of all the vital data.

Client profiles

Adding a built-in read-only client data feature, so the agents could view but not alter it.


Phone number and email integrations for hot-links the agents would use for quickly contacting the clients without leaving the app.


Designing an intuitive UI and UX for the users to easily navigate large amounts of data.


Our cooperation with CDW allowed the corporation to streamline staff-client communication, allowing the sales reps to quickly access, analyze, and prioritize client data.

The app is fully functional on various smartphones, which is a cost-efficient solution for CDW.

Fast data processing and quick access to phone numbers and emails are features that also benefit the employees greatly, allowing them to focus more on communication itself.

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